How It Works

HOW IT WORKS

4 Simple steps to a successful sale

STEP 1 BRING THE ITEM IN

The first step in getting cash for your items might seem simple, but don't forget your ID! We only purchase goods from individuals who are 18 years or older and we'll need to see proof of identity to make sure of this. For information on what ID we accept, please see our ID Checklist.


STEP 2 WE OFFER YOU A PRICE

We'll take a look at your items and offer you a price there and then. The price we offer will be determined by a number of factors, including the age of the item, its condition and its appeal. We always aim to give a fair price and remember, if we can sell it, we'll buy it!


STEP 3 WE EXAMINE AND TEST THE ITEMS

If you accept our offer, we'll go ahead and test your items to make sure that they are in working condition. If the item doesn't work, we won't be able to buy it.


STEP 4 YOU GET INSTANT CASH

If you accept our offer and your items pass our tests, we'll pay you cash immediately. No need to wait days for a bank transfer or for a cheque to arrive in the post, you get the cash as soon as you accept.


PROOF OF IDENTITY

In order to sell to New & Used, you'll need to provide us with proof of your identity and address. Your ID can be in one or several forms, but most customers simply use their driving license. However we also accept your passport, or a bank statement or utility bill dated within three months.

Driving Licence - Passport - Bank Statement - Utility Bill

OUR 28-DAY BUY BACK GUARANTEE

When you sell us gold or jewellery, not only do we give you instant cash, we also give you the option to buy back your item within 28 days.

So if you just wanted access to short-term cash, you can visit our store and buy back your item in seconds.