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Terms & Conditions

This user agreement describes the terms and conditions applicable to your use of our services available under the domains at By using our site, you indicate that you accept these terms and conditions, and that you agree to abide by them. Please stop using this site if you do not agree to these terms of use.


Changes to the terms

We reserve the right at all times to vary, change, alter or amend these terms. Please ensure you review these terms each time you use the website.


Access to the site

Access to our site is permitted on a temporary basis and we reserve the right to withdraw the service without notice. We will not be held liable if for any reason our site is unavailable.

You are responsible for obtaining the relevant hardware and software equipment and paying all network charges necessary to access and use our service.


Ownership of Site Content

New & Used do not transfer ownership of any site content downloaded or used by the user. Site content is owned by New & Used and is protected by copyright and other laws.

Any unauthorised use or copying of site content, or use of site content which breaches these Terms may violate trade mark, copyright and other propriety rights.


Links to and from our site

Where our site links to other sites and resources owned and run by third parties, these links are provided for your benefit only. We have no control over the contents of those sites and accept no responsibility for them or any loss or damage that may arise from your use of them.

You may link to our site, provided that you do so in a way that is fair, legal and does not damage our reputation or take advantage of it.


Data Collection

We may collect the following information from you:

  • Your name and contact information (including phone number, address, email address, date of birth and mobile number)
  • Your country of residence
  • Your financial information, including your card details


How we use your information

We may use your information for direct marketing purposes. We may wish to provide you with new information about new products, special offers or competitions. This communication may occur by phone, post or email.

We will not share your personal information with any third parties, apart from those that perform services on our behalf.


Sales contract

By placing an order with New & Used, you agree that you are legally capable of entering into binding contracts and are able to pay for the price of the good.

After the order is placed, you will receive a confirmation email from us, notifying you that we have received your order. This is not acceptance of your order. All orders are subject to acceptance by us and we will confirm acceptance of your order by sending you an e-mail that confirms your order is being processed. The contract will only be formed when you have received this second email.


Consumer rights

We respect your statutory rights. Please see our returns page if you change your mind and wish to return or cancel an order.



Please see our delivery page for information on our delivery service.

6 Month Warranty

Shop with confidence knowing
your purchases are covered.

All our items are fully tested and come with a 6-month warranty. We inspect and test every
product as soon as it comes through our doors and if we aren't totally happy with it's
condition, we wont sell it – it's as simple as that.

*Please note that because of the delicate nature of discs, we cannot extend the warrant to cover CDs, DVDs and games.

Quick Quote

Call us Today

For an instant estimation on the value of your goods.

01702 520246 Find out more

We Need Stock

We want all your unwanted items

Unwanted Christmas presents lying around the house?
Just upgraded your mobile phone? If we can sell it, we'll buy it.

We give instant cash for all consumer electronics, home entertainment systems, sports equipment, DIY tools
and many, many more new and quality used items!

Need Stock
Buy Back Promise

We give customers the opition to buy back their goods within 28 days

Find out more
We Collect

Items too big to move? Too many to fit in a car? No problem, we'll pick it up.

Call 01702 520246 Find out more

We Accept

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